UK Delivery
Find our FAQs on UK delivery here
All articles
Shipping
Categories
Articles
Where do you ship to?
We offer shipping in the UK, including the Channel Islands, US and most of the EU. For a detailed list of the specific countries we ship to in the EU, take a look at this article: Which EU countries do you ship to?. For our US customers, please note
I’ve lost my confirmation email / I didn’t receive a confirmation email.
We recommend taking a look in your Junk mail folder, as the email might have ended up there by mistake. If it's still elusive, or if you've misplaced it, please do reach out to us at [email protected]. Just include your name and the email ad
I have a different question about a product or shipping
Feel free to send an email to us at [email protected] and we’ll be happy to help you.
When will you ship to my country?
We're currently working hard to make our products available in Australia, Canada, and the rest of the world, and we're aiming to do so this year. Please keep an eye on our social media channels and our website for updates and announcements regarding
What if my package gets lost or arrives damaged?
At Deliciously Ella, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer care team at [email protected] with your order number and any relevan
What if I'm missing an item from my order?
If your order has arrived incomplete, don't worry, we'll sort it out for you! Simply reach out to us directly at [email protected] and let us know. Be sure to include your order number and any relevant information or pictures that can help us